Passengers to get Full Refund on Cancellation of e-tickets

Doubts have been raised regarding cancellation of e-tickets subsequent to the halting of railway passenger trains. It is informed that for trains cancelled by railway in its complete run, refund on e-tickets is full and automatic. In this case, no cancellation exercise is required to be done on the part of passenger. If user cancels his/her e- ticket in situations of train cancellations, there are chances he may get less refund.  Hence passengers are advised not to cancel e- tickets on their own for those trains which have been cancelled by railways.  

Train cancelled by Railways can be seen on National Train Enquiry System 

(NTES). Refund amount will be credited to the user account used for booking of e-tickets automatically.

No charges are deducted by the Railways in case of train cancellation.